Contact support
Email support@vordali.com for MITZR support. Include a short description of the problem, your device type, and the account email if the issue involves a signed-in account.
Never email your password, authentication token, private API key, or payment-card information.
Account help
MITZR supports guest play and email-based accounts. Signed-in accounts can restore cloud-saved progress. If sign-in, email confirmation, or cloud progress is not working, contact support from the account email when possible.
Location help
MITZR uses precise location for map positioning and proximity-gated interactions. If the map cannot locate you, confirm that Android location services and MITZR's location permission are enabled and try again where the device has a clear GPS signal.
Community information
MITZR community locations may include addresses, availability or condition information, and notes. If a location is missing, inaccurate, unsafe, or should be removed from the directory, email support with the location name and enough detail for us to review it.
Privacy and account deletion
Read the MITZR Privacy Policy for details about account, location, and gameplay information. To request account deletion, use the dedicated MITZR account deletion page.