Customer requested
Messages are sent only after the customer asks for a transaction-related text.
Vordali Commit · Transactional Messaging
SMS Consent &
Messaging Policy
Vordali Commit allows participating businesses to send secure transactional payment requests only after a customer specifically requests delivery by text message.
Transactional onlyCustomer requestedSTOP & HELP supported
Transactional use
Commit is limited to payment requests, confirmations, reminders, and related status updates.
Merchant confirmation
The merchant must record the customer’s request before the send action becomes available.
Customer control
Recipients may reply STOP to opt out or HELP for assistance.
Verifiable call to action
How customers opt in
Consent is obtained before a transactional message is sent. The primary current workflow is an affirmative verbal request during the customer’s transaction.
Commit may send
- Secure payment requests
- Payment confirmations
- Reminders for an existing request
- Order or transaction status updates
- Customer-requested support messages
Commit does not send
- Unsolicited advertisements
- Promotional campaigns
- Purchased or rented-list messages
- Affiliate or third-party marketing
- Messages unrelated to the transaction
Reply STOP to opt out. A final opt-out confirmation may be sent.
Reply HELP for assistance or contact support@vordali.com.
Message frequency varies. Message and data rates may apply.
Participating businesses
Merchant responsibilities
Obtain the customer’s affirmative request before sending an SMS.
Use only a phone number supplied by the customer for the transaction.
Confirm the required consent acknowledgment before sending.
Use Commit only for permitted transactional messages.
Never use purchased, scraped, rented, or shared contact lists.
Honor STOP requests and never use Commit for promotional messaging.
Misuse of Commit messaging may result in suspension or termination of messaging access.
Privacy and documentation
How mobile information is used
Customer mobile numbers are used to deliver requested transactional messages, maintain consent and delivery records, prevent abuse, and provide support. Vordali does not sell or rent customer mobile numbers. SMS consent information is not shared with third parties for their independent promotional use.
Commit may record whether consent was confirmed, the confirmation time, the authenticated merchant user, the associated transaction, and message delivery or opt-out activity.
Questions about messaging
Contact Vordali
For questions about consent, privacy, opt-outs, or transactional messaging, contact support@vordali.com.